How can we help?

1. Sign in. Your dashboard opens on the New assignment panel.
2. Drop in your students' work, one ZIP per student (see Uploading files).
3. Give it a name, choose what to compare against (each other, the web, GitHub and more), and leave Language on Auto detect.
4. Press Upload & instant scan. Each file gets a quick HyperScan on the way in, so early leads are waiting.
5. Open the check and press Start Full Check. It takes a few minutes, and you can leave the page while it runs.

Comparing students only against each other needs at least two submissions. Creating an empty check doesn't use a check from your plan.

Each submission is one student. The New assignment panel takes them five ways:

• ZIPs: one ZIP per student with their code files inside. Up to 200 files per check, 10 MB each.
• Folders: drop one folder per student, or several at once. We zip each one in your browser, so there's nothing to zip by hand.
• Paste: paste code straight in. Each tab becomes its own submission.
• Repo: paste public GitHub links, one per line.
• API: send ZIPs from your own scripts in one call. Your key is on the API keys page.

Rather work from your own machine? The desktop app takes folders and nested ZIPs as they are.

On a paid plan, open Team and press Invite Member. Enter one email, or several, one per line. Pending invites can be resent or cancelled from the same list. To remove someone, open the menu on their row and choose Remove.

When a check finishes, press View Results. Each submission gets a similarity score: how much of that student's code also appears in another submission or source.

• Below 20% is typical for original work.
• 40 to 70% suggests code was shared.
• Above 70% is a red flag worth a close look.

The AI score is the chance the code was written by a tool like ChatGPT or Copilot. Above 70% on a submission strongly suggests AI authorship.

Most checks finish in a few minutes. If one has been running much longer, open it:

• Stop Check stops it right away, and you aren't charged for the run.
• Force End appears after 15 minutes and finishes the check with the results it has so far.

Then press Start Full Check to run it again.

1. Open the Reset password page.
2. Enter the email on your account. We email you a reset link.
3. Open the link within 60 minutes and choose a new password.

Not in your inbox after a few minutes? Check your spam folder. Still nothing? You may have signed up with a different address, so find your email first.

On the Find my email page, enter the last 4 digits and the expiry date of the card you pay Codequiry with. If it matches an account, we show you a hint of the address and email it a reminder with a link to sign in.

No match? Check the digits and the expiry date, or try another card you may have used.

Left a school, or the old inbox is gone? Move your account to a new address yourself, without signing in:

1. Open Lost access to your email.
2. Enter the last 4 digits and expiry of the card on your account, your name as it is on the account or the card, and the new email address.
3. Type in the 6-digit code we send to the new address, then choose a new password.

Your checks, folders and plan all come with you. The old address gets a note about the change with a link to undo it, in case it wasn't you.

Check your spam folder first, and search your inbox for "Codequiry". Then send it again:

• Signing up: press Resend code under the code box. You can resend once a minute, and each code works for 15 minutes.
• Already signed in: press Resend Email on the banner at the top of your dashboard.

Typed the address wrong? Fix it in Account settings and the new address gets the link.

Open Account settings, enter the new address and your current password under Email address, and press Update email. Then verify the new address from the email we send it.

Can't sign in any more? Use Lost access to your email instead.

1. Sign in and open Account settings.
2. Scroll to Delete account at the bottom and confirm.

Deleting can't be undone. It removes all checks and results, submissions and uploaded files, folders, team members and invitations, active subscriptions, and API keys and integrations.

Code uploaded without the Rapid add-on stays in our anonymised matching database, as our Terms explain. Deleting your account doesn't refund any payment.

Billing is fully automated. Your plan renews by itself at the start of each billing period and charges the card on file, and each renewal adds your plan's checks to your account. Nobody has to approve anything, and changes take effect straight away.

From the Billing page you can:

• Add, change or remove a card under Payment methods
• See and download every charge under Recent invoices
• Put your institution's name, address or tax ID on invoices under Invoice details
• Switch to another plan from All plans
• Buy more checks any time with Buy checks

If a renewal doesn't go through, the Billing page says so at the top. Press Pay now to pay it, or Update card to add a different card first. Your plan carries on as soon as it's paid.

1. Sign in and open the Billing page.
2. Press Cancel trial or Cancel subscription and confirm.

You keep full access until the end of the period you've paid for, and nothing in your account is deleted. Changed your mind? Press Resume subscription on the same page before that date. Cancel before your free trial ends and you're never charged.

To stop only the Rapid add-on, press Cancel Rapid on the Billing page.

Every plan starts with a free 2-day trial, so you can run real assignments through Codequiry before you pay anything. If it isn't for you, cancel before the trial ends and you won't be charged.

When the trial ends, your plan starts and its full quota of checks unlocks straight away. From then on the purchase is final, including checks you haven't used yet, and including the first charge if you forgot to cancel the trial.

The full terms are in our Refund Policy and Section 11 of the Terms of Service.

We're a small team with a backlog of support requests already, so we can't answer every account one by one. That's why everything on this page is something you can do yourself.