Terms of Service

Effective October 22, 2026. For accounts that existed before that date, these Terms replace the previous version 30 days after it (Section 20). They are written to be read. Where a sentence is short, it is because the rule is simple, not because it is optional.

1. About These Terms

1.1. Who you are contracting with

The Codequiry website at codequiry.com (the "Site") and every Codequiry application, API, MCP server, command line tool, integration and service (together, the "Service") are owned and operated by CQC Pvt. Ltd., a private limited company organised under the laws of India with its principal place of business in Indore, India ("CQC"). These Terms are a contract between you and CQC. "Codequiry", "we", "us" and "our" mean CQC. "You" means the person accepting these Terms and, where that person acts for an organisation, the organisation too.

Payments are collected by Codequiry, LLC, a Delaware limited liability company, acting only as CQC's payment agent. Codequiry, LLC is not a party to these Terms, and its role does not change who the contract is with, which law applies, or where disputes are decided.

1.2. Accepting these Terms

You accept these Terms by creating an account, starting a trial or purchase, submitting code, or using the Service in any other way. If you do not accept them, do not use the Service. If you accept for an organisation, you confirm you have authority to bind it. If you sign up with an organisation’s email address, or pay with an organisation’s card or account, you are treated as acting for that organisation, and it is bound by these Terms too. Our Privacy Policy, Refund Policy and Cookie Policy, and any terms shown to you at checkout for a particular offer, form part of these Terms.

1.3. Who may use the Service

You must be at least 18, or the age of majority where you live if that is higher, to create an account or accept these Terms. Students who submit work through an instructor's or institution's account do so under that account holder's authority (Section 14.4). You must not use the Service if you are located in, organised under the laws of, or ordinarily resident in a country or region subject to comprehensive United States, United Nations, European Union or Indian sanctions, or if you are named on a government list of restricted or sanctioned parties, or owned or controlled by someone who is (Section 21.6).

1.4. Where the Service is offered

People and organisations in the EU, the EEA and the UK may not register for, or use, Codequiry. We offer the Service only outside the member states of the European Union, the other countries of the European Economic Area (Iceland, Liechtenstein and Norway) and the United Kingdom (together, the "Excluded Territories"). We do not market the Service in the Excluded Territories, price it in their currencies or design it for people there, and nothing on the Site is an offer to anyone there.

You must not create an account, start a trial, buy a plan or add-on, or use the Service if: (a) you are located in, or ordinarily resident in, an Excluded Territory; (b) you act for, or the account is billed to, a company, school, university or other organisation established in an Excluded Territory; (c) your billing address, or the card or account you pay with, is in an Excluded Territory; or (d) you would submit work or other personal data of people you know to be located in an Excluded Territory. By creating an account, and each time you use the Service, you confirm that none of these applies. You must not hide your location to get past this Section, for example with a VPN, a proxy or a false address, and you must tell us at once, through the route in Section 22, if any of them comes to apply to you.

We may use your IP address, billing details and other signals to check where you are, and we may refuse a sign-up, a trial or a payment that appears to come from an Excluded Territory. If we reasonably believe an account is held or used in breach of this Section, we may suspend or close it at once. That is a closure for breach under Section 12, and fees paid are not refunded except as Section 21.1 requires. Because you confirmed your location when you registered, you will reimburse our reasonable costs, including legal costs, of any claim, regulatory inquiry or request that results from your breach of this Section (Section 18).

An account opened before October 22, 2026 by a user in an Excluded Territory may continue to be used until November 21, 2026. After that date we may close it, and any paid subscription on it that runs past the closure will be cancelled with a refund of the unused part of the period already paid for. Download anything you want to keep from your Privacy Settings before then. This Section does not remove any right you have under data protection law (Section 21.1(d)).

2. Your Account

2.1. Accurate information and security

The information you give us must be true, complete and kept up to date. You are responsible for everything done through your account, including by your team members, your API keys and your integrations, whether or not you authorised it. Keep your password, API keys and tokens secret, use a strong password, and tell us in writing as soon as you suspect unauthorised use. Where you sign in with a passkey, or through a third-party identity provider such as GitHub or Google, the same responsibility applies to the device, authenticator and third-party account that can sign in as you. Passkeys and connected providers are added and removed from the Security card of your account page, and removing an authenticator you no longer control is your responsibility.

2.2. Credentials are personal; teams use the Team page

Your sign-in credentials are personal to you. You must not share your credentials, API keys or tokens with anyone, including colleagues at your own institution, allow another individual to sign in as you, create accounts for others without their authority, sell or transfer account access, create accounts by automated means, or get around any user, seat or usage limit. Doing so is a material breach (Section 12).

Multi-user access is provided through the Service instead. On a paid plan, the account holder may invite colleagues from the Team page of the dashboard; each member signs in with their own credentials, under their own account, linked to the inviting account. Inviting members requires an active paid plan, and team access ends when that plan does. Members use the inviting account's plan, allowances and add-ons, including Rapid. Billing, plan changes and cancellation stay with the account holder. The account holder is responsible for everything a member does, including checks a member starts, which are consumed and non-refundable under Section 11.2, and content a member uploads, which is subject to Sections 5 and 6 exactly as the holder's own. We may set or change the number of members an account may have.

3. Using the Service

3.1. Your licence

While you comply with these Terms, we grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable and revocable licence to use the Service for your own personal or internal purposes, within the limits of your plan. Everything not expressly granted is reserved. The licence ends automatically if you breach these Terms. When it ends, you must stop using the Service and, if we ask, delete materials you obtained from it and confirm in writing that you have.

3.2. Commercial use on the Defense plan

While your account holds an active, paid Defense subscription, you and the members invited to that account may also use the Service and its results for commercial purposes: inside a for-profit organisation, in paid courses, bootcamps, certification and training for your own students or staff, in hiring, contracting and vendor screening, and on code you deliver to or receive from your own clients. This authorisation does not permit reselling, sublicensing, white-labelling or offering the Service or its results to others as a service, and does not permit building or training a competing product or dataset. It ends when the Defense subscription ends. Every other plan, trial, Free Mode account and add-on, including Rapid held without Defense, carries the licence in Section 3.1 only.

3.3. Changes to the Service

We may add, change, limit, suspend or remove any part of the Service, including features, engines, sources, allowances and integrations, at any time. Descriptions on our pricing pages and in marketing describe the Service as it stands when published; they are not a promise that it will stay that way and are not a service level agreement. If we stop offering a plan you have paid for, you keep it until the end of the paid period. Features labelled beta, preview, experimental or early access are provided as they are, may change or end without notice, may be less reliable than the rest of the Service, and carry no commitment of any kind.

4. What You Must Not Do

4.1. Acceptable use

You must not, and must not help or allow anyone else to:

• copy, modify, translate, frame, mirror or create derivative works of the Service, or remove or obscure any notice on it;
• decompile, disassemble or reverse engineer the Service, or try to discover its source code, algorithms, models, file formats, protocols or the contents of its databases;
• scrape, crawl, harvest or bulk-download the Service or its results, or use any robot, script or automated tool except our published API within its limits;
• gain or attempt unauthorised access to the Service, another account, or our systems or networks;
• probe, scan, load test or penetration test the Service, or test its security, without our prior written permission;
• bypass, disable or interfere with any security feature, rate limit, usage limit, device check, trial limit or access control;
• upload malware, or anything designed to damage, disrupt, overload or degrade the Service;
• create multiple accounts to obtain more trials, free checks, promotional prices or allowances, or to return after a closure or block;
• share, sell, rent, lend or resell access to the Service or its results, except as Section 3.2 allows;
• impersonate anyone, misstate your identity, institution or role, or forge headers or other identifiers;
• give false information to obtain a trial, discount, goodwill credit, refund or chargeback;
• manipulate or try to defeat the Service's analysis, or use it to help others evade plagiarism or AI detection;
• harass, threaten or abuse our staff, other users or anyone whose work is checked;
• use the Service for anything unlawful, infringing, defamatory or harmful, or in breach of an institution's policy or a contract you are bound by; or
• use the Service to store data unrelated to code similarity analysis, or to process regulated data (such as health, card or government identity data) that the Service is not designed for.

4.2. Competitive use

You must not use the Service, its results or any non-public information about it to build, train, improve, benchmark or operate a plagiarism detection, code similarity, AI detection or competing product or dataset, or on behalf of or for the benefit of a competitor. You must not monitor the Service for competitive intelligence, and must not publish benchmarks or comparisons prepared for or on behalf of a competing product without our prior written consent. Competitive misuse causes harm that money cannot adequately repair, so we may seek an injunction against it in any competent court without posting a bond, where the law allows. Nothing in these Terms stops you from publishing an honest review, rating or account of your own experience with the Service, including its accuracy.

4.3. The API, MCP servers and integrations

Use of the API, the MCP servers, the command line tools and integrations is subject to the rate limits and quotas of your plan. Where your plan states unlimited MCP calls, we do not cap the number of requests in a billing period, but per-minute rate limits and abuse protections still apply, and any check started through MCP consumes your allowance exactly as one started from the dashboard. Implement sensible error handling and back-off. Keep API keys secret and revoke a key at once if it may be exposed; you are responsible for all activity under your keys. Do not cache or store API responses beyond what your own authorised use needs, and do not build datasets from them. We may change, version or retire any endpoint.

4.4. Monitoring, verification and audits

We monitor use of the Service to protect it and to enforce these Terms. We may throttle access, require identity or institutional verification, ask questions about your use, review usage records, and suspend access while we do. You must answer our reasonable requests promptly and truthfully. Not doing so is a ground for suspension or closure. Automated systems may sometimes flag legitimate use; we may still act on a reasonable belief that the Terms have been breached.

4.5. Security reports

We welcome good-faith reports of security problems through the contact page or by post to the address in Section 22. We do not run a paid bug bounty, and a report gives no right to payment, credit or public recognition. Reporting does not authorise any testing that Section 4.1 forbids: you must not access, copy, change or keep data that is not yours, disrupt the Service, or disclose a problem publicly before we have had a reasonable time to fix it. Asking for payment in return for disclosing, or for not disclosing, a problem is extortion, and we will treat it as such, including by reporting it to the authorities.

5. Code You Submit

5.1. Your promises about Submitted Code

"Submitted Code" means any source code, file, document, repository, script or other material you or your team upload or send to the Service by any route. For all Submitted Code, you promise that: (a) you own it or have every right, licence and consent needed to submit it and to grant the licence in Section 5.3, including from students, staff, institutions, employers and clients; (b) submitting it does not infringe anyone's rights, breach any agreement or institutional policy, or break any law; (c) it contains no third-party confidential information or trade secrets you are not authorised to disclose; (d) it contains personal data only to the extent needed for the check, and you have given every notice and obtained every consent the law requires for that; and (e) it contains nothing prohibited by Section 5.2.

5.2. Code you must not submit

Do not submit: malware, exploits or code designed to cause harm; classified, export-controlled or defence-related material; material subject to ITAR or similar controls; third-party proprietary or closed-source code you are not authorised to share; secrets such as passwords, private keys and access tokens; sensitive personal data beyond what the check needs; or anything unlawful, defamatory, obscene or harassing. We may remove such material, close the account and report it to the authorities. The Service is not designed for regulated data. We are not a business associate under HIPAA or a service provider under PCI DSS, we do not sign business associate or similar agreements, and we do not accept special categories of personal data such as health, biometric or financial account data. Submitting such data is your breach and at your own risk.

5.3. The licence you give us

You keep ownership of your Submitted Code. Nothing in these Terms transfers it to us, and you remain free to use, license and publish your own code. You grant CQC, its affiliates, successors and service providers a worldwide, non-exclusive, royalty-free, fully paid, transferable and sublicensable licence, which is perpetual and irrevocable except as applicable law requires, to store, copy, process, analyse, fingerprint, index, compare, adapt and otherwise use Submitted Code, and results and data derived from it, to: (a) provide, secure and support the Service; (b) compare it against other submissions and sources and keep it in the matching corpus described in Section 5.4; (c) build, train, test and improve our detection methods, models and systems; (d) create aggregated or de-identified data; (e) display short excerpts publicly to illustrate the Service, provided each excerpt is first stripped of names, identifiers and other personal information and is not taken from a student education record; and (f) comply with the law and enforce these Terms. This licence survives the end of your account and of these Terms, subject to Section 6 for code submitted under Rapid.

5.4. The matching corpus and retention

Plagiarism detection works by comparing new work against work seen before. Code submitted on any plan without an active Rapid add-on, including trials, Free Mode accounts and every paid base plan, is added in anonymised form to our cross-account matching corpus, may be compared against future submissions by any customer, and is retained there indefinitely, including after the account is closed. That contribution is part of the price of those plans: you benefit from matching against everyone else's contributions on the same basis. Submitted Code, and the fingerprints and features derived from it, may also be kept in encrypted backups, logs and records, and may be preserved where we are legally required or entitled to keep it. Removal of an account from our live systems does not withdraw its Submitted Code from the matching corpus or from backups. The only way to keep code out of the corpus, or to be able to delete it, is the Rapid add-on, held before the code is uploaded (Section 6).

5.5. Our databases and technology

Our matching corpus, comparison databases, algorithms, models and methods are our valuable trade secrets and proprietary assets. You must not try to access, copy or extract them, and you must not disclose our non-public technical information. Results are provided to you for your use under Section 3; the corpus and everything behind them stay ours.

6. The Rapid Add-On

6.1. What Rapid is and how it is billed

Rapid is a paid add-on subscription, separate from the base plan it sits on. It is available only alongside a plan that the checkout or billing page lists as eligible, and plans that include Rapid say so expressly. While it is active, Rapid adds the extra scans, priority processing and isolated, single-tenant processing described on the pricing page. Use beyond the allowance shown for Rapid may be refused or billed at the overage rate shown on the pricing or billing page at the time.

Rapid is never part of a free trial or any other deferred-billing offer. If you select Rapid at checkout, or leave it selected where it is shown already selected, your payment method is charged for the first month of Rapid on the day you sign up, at the price shown at checkout, even if your base plan shows $0 for its trial. A trial signup with Rapid therefore produces two separate charges on two separate dates. You may untick Rapid at checkout to sign up without it. By keeping it selected you consent to the immediate charge and confirm it was disclosed to you before purchase. The Rapid charge is non-refundable under Section 11 once its scans, priority processing or isolated infrastructure have been made available to your account, whether or not you use them. Where prices are shown in your local currency, you are charged the local equivalent of the published U.S. dollar price at the rate applied at checkout, so your statement may show a slightly different figure.

6.2. Isolated processing

Code submitted while your account holds an active Rapid add-on, or an active subscription that includes Rapid ("Isolated Code"), is processed in an environment reserved for your account. Both during and after the subscription, we will not add Isolated Code to the shared matching corpus, will not use it to check other customers' submissions, will not use it to illustrate or market the Service, and will not use it for anything other than providing, securing and supporting the Service to your account and complying with the law. We may still compare Isolated Code against your own other submissions and against public sources to produce your results. This commitment is not retroactive: code uploaded before Rapid was activated entered the shared corpus at upload and stays there, and code uploaded after Rapid ends is treated like any other non-Rapid upload.

6.3. Deleting content and accounts requires Rapid

Deleting submissions, checks (also called assignments) and courses, whether one at a time or in bulk, and whether through the dashboard, the API, an integration or a request to support, is a capability of the Rapid add-on. It is available only while the account holds an active Rapid add-on or a subscription that expressly includes Rapid. On every other plan, including trials, Free Mode accounts and every base plan without Rapid (including Grow, Advanced and Defense), submissions, checks and courses cannot be deleted by you, by our support staff, or by closing the account. Because deleting an account deletes the content it holds, an account on a non-Rapid tier that holds one or more submissions likewise cannot be deleted at your request while it holds that content. This limits your deletion rights only, not our own right to suspend, close or remove accounts under Section 12. In particular:

• What Rapid provides. While Rapid is active you may delete submissions, checks and courses on demand, including content uploaded before you activated Rapid. On deletion we remove the content from your account and our live production systems and stop using it for cross-account matching from then on. Deletion does not undo comparisons already made, withdraw reports already issued, or purge encrypted backups, security and audit logs, billing records or support correspondence, which expire on their own schedules (see the Privacy Policy).
• No other purchase confers deletion. No plan, upgrade, renewal, bundle, check pack, promotion, goodwill gesture or statement by anyone at Codequiry, in any document, page, email or chat, creates a right to delete content other than Rapid. If anything says otherwise, this Section 6.3 controls.
• Deletion ends when Rapid ends. If Rapid is cancelled, lapses or is ended for non-payment or under Section 12, deletion stops at the end of the period already paid for, and content left in the account becomes non-deletable again. The isolation commitment in Section 6.2 for Isolated Code survives cancellation; the ability to delete does not.
• Legal holds. Content subject to enforcement retention under Section 12.3, a litigation hold, a law-enforcement request or a legal retention duty cannot be deleted on any tier, including Rapid.
• Account Deletion While Content Remains. Self-service account deletion is available only where (i) the account holds no submissions, or (ii) an active Rapid add-on is in place, under which the content is deletable. While an account on a non-Rapid tier holds one or more submissions, the dashboard, the email unsubscribe-and-delete link and every other self-service route will decline to delete it, and it cannot be deleted by our support staff, an account manager, or any manual or goodwill process. Contacting support after a declined deletion is not an appeal and does not create an exception, and no complaint, chargeback or payment dispute changes this. Your options are to activate Rapid, which makes the content and so the account deletable, or to leave the account in place at no cost. You can always stop using the Service, cancel any subscription under Section 10 (a trial may be cancelled and kept as a free account), or exercise the statutory rights in the next point, none of which requires deletion of the account's content.
• Statutory Data Rights Are Preserved. Nothing in this Section limits a right you hold under data protection law. Where such a right applies to personal data, we comply as the law requires, which may mean de-identifying content instead of erasing it where the result is no longer personal data. A statutory erasure right is not a general right to remove content from the matching corpus, and requesting one is not a substitute for Rapid.
• Disclosed before upload. This limitation is shown to you before you upload, is a basis on which non-Rapid plans are priced, and is not a ground for a refund, credit or chargeback. Where an interface at some point failed to enforce this Section, a deletion completed through it is not a waiver and creates no right to further deletions.

IF YOU NEED TO DELETE YOUR CONTENT ON DEMAND, TO CLOSE AND DELETE YOUR ACCOUNT AFTER UPLOADING, OR TO KEEP YOUR CONTENT OUT OF THE SHARED MATCHING CORPUS, SUBSCRIBE TO RAPID BEFORE YOU UPLOAD. DO NOT UPLOAD CONTENT ON ANY OTHER PLAN UNLESS YOU ARE AUTHORISED, AND WILLING, TO CONTRIBUTE IT TO THE MATCHING CORPUS PERMANENTLY.

6.4. Cancelling Rapid

Rapid has its own cancellation control on the Billing page. Cancelling your base plan, including during a trial, also cancels Rapid unless you untick "Also cancel Rapid" in the cancellation dialog. Cancelling Rapid does not cancel your plan. Switching your account to the free tier stops Rapid from renewing. In every case, a Rapid period you have already paid for stays available until it ends and is not refunded.

7. Results and AI Detection

7.1. What a result is

The Service measures similarity. It does not decide whether anyone copied, cheated or infringed anything. Results can contain false positives and false negatives; can flag starter code, boilerplate, common patterns, permitted libraries and authorised collaboration; cannot cover every source; cannot reliably tell which of two similar submissions came first; and vary by language, length and style. Results are not legal advice and are not a finding of academic misconduct. A qualified person must review every result in context before it is relied on, and you are solely responsible for any decision you take.

7.2. AI-written code detection

AI detection estimates the likelihood that code was produced, in whole or in part, by a generative AI system. It is a probability, not a determination. Human-written code can be flagged, AI-written code can go undetected, accuracy changes with code length, language, formatting, starter code, autocomplete and AI-assisted tools, and it can fall without notice as new models appear. AI detection output is not forensic evidence, expert testimony or a determination meeting any evidential, academic or due-process standard.

If you are an educator, administrator, employer or reviewer, you, not Codequiry, are the only decision-maker. You must not use AI detection output, or any result, as the sole or main basis for a penalty, grade, disciplinary step, hiring decision or other adverse action against any person. Review it alongside the person's own explanation, their prior work, version history and the rest of the evidence, and give them a fair opportunity to respond. To the extent the law allows, we are not liable for, and you release us from, claims arising from the accuracy or use of AI detection or any result, whoever brings them, and Section 18 applies to any claim brought against us because of a decision you made.

8. Plans, Payment and Renewal

8.1. Prices and payment

Prices, allowances and what each plan includes are those shown at checkout or in the billing confirmation when you buy. The price binding on a purchase is the one shown when you confirm it. You must keep a valid payment method on file and authorise us and our payment processor (currently Stripe, Inc.) to charge it for each purchase and renewal. Fees exclude taxes, which you pay except for taxes on our net income. If the law requires you to withhold or deduct any tax from a payment to us, you will increase the payment so that we receive the full amount we would have received without the withholding. Allowances such as checks and HyperScans have no cash value and do not roll over unless the plan says so; use beyond an allowance may be refused or billed at the overage rate shown at the time. Upgrades and downgrades take effect immediately with no proration or credit for the unused part of a period. We may change prices; a new price applies to an existing subscription from its next renewal after we tell you. One-time purchases give access for the period or quantity stated at purchase and cannot be cancelled.

8.2. Failed and late payments

A failed payment does not cancel a subscription. We may retry the charge, suspend access until it is paid, and close the account for non-payment under Section 12. Amounts owed remain owed after closure. To the extent the law allows, you pay our reasonable costs of collecting overdue amounts, and we may refer them to a collection agency.

8.3. Automatic renewal

YOUR SUBSCRIPTION RENEWS AUTOMATICALLY UNTIL YOU CANCEL. Every subscription, including Grow, Advanced, Defense, Scale, Rapid and any bundle, renews at the end of each billing period for a period of the same length (monthly plans monthly, annual plans annually), and your payment method is charged at the start of each period at the then-current price, subject to any promotion your account is still entitled to. Free trials convert to a paid subscription automatically when they end (Section 9). You may cancel at any time online, without speaking to anyone, from the Billing page of your dashboard (Section 10). Removing a card does not cancel a subscription. We send an electronic notice before a renewal that materially changes the price or terms, and any other notice the automatic-renewal laws of your state or country require, including California Business and Professions Code sections 17600 and following and New York General Business Law section 527-a.

8.4. Bundles and add-ons

A combined checkout, such as a plan with Rapid, creates a separate recurring charge for each item. The total shown is the sum of the items unless the checkout calls it a discount. Each item is cancelled as Section 10 describes. Adding or removing an add-on later is a separate billing action with no proration or refund.

8.5. Unlock offers

Where a check has finished but your account is not entitled to its results, we may offer you a plan from the results screen (an "Unlock Offer"). Accepting it starts a recurring monthly subscription to the plan you choose; it is not a one-time fee for that result. Nothing is charged until you confirm at the prompt, which shows the plan, amount and payment method. On confirmation your card is charged that monthly price immediately, and again each month until you cancel. If you accept from a trial, the trial ends at once and billing starts that day. If the charge fails, no subscription starts and your previous status is unchanged. Sections 8.3, 10 and 11 apply in full, including where you subscribed to read a single result or did not like what it showed.

8.6. Free Mode, promotions and goodwill checks

We may offer a no-cost tier ("Free Mode"), promotional prices, check packs and complimentary checks, and may change, limit or end any of them at any time, for anyone. Free Mode accounts are not credited at sign-up, and no complimentary balance is promised. Complimentary checks are a courtesy, not a contractual right; they have no cash value, cannot be transferred, and may be adjusted or withdrawn at any time. A promotional price applies only while your account remains entitled to it, then the standard price applies. Free Mode accounts must verify their email within 3 days, and a no-cost account with no payment method, subscription or usage may be deleted after a period of inactivity without notice. Free Mode carries no service level, dedicated support, data processing addendum or other custom commitment. Upgrading puts the paid terms, including Sections 8.3 and 11, into effect from checkout, and does not by itself make content deletable (Section 6.3).

One No-Cost Account Per Device. Free Mode accounts, free trials and any other sign-up made before a payment are limited to one per device. We record a device signature at sign-up and refuse a second no-cost registration from a device that already has one, whatever email address is used. The limit does not apply to a paid sign-up, and we may lift it for a device at our discretion. It is separate from the enforcement block in Section 12.3. Creating accounts to harvest trials, checks or promotional prices, or to evade a closure, is a material breach: we may close every such account, forfeit its checks, block its signals and recover what is owed.

9. Free Trials

Some subscription plans offer a free trial. Whether a trial is offered, and for how long, is the period specified at signup, which is disclosed on the checkout page before you give a payment method and shown again on your dashboard Billing page. Annual subscriptions and one-time purchases never include a trial. For every trial:

• A payment method is required, may be verified or pre-authorised for a small amount, and is kept on file for the trial.
• The trial starts when the account is created and cannot be paused, extended or restarted.
• Trial allowances are the checks and HyperScans shown at sign-up. Web-source matching and AI detection use them; group similarity analysis within your own class does not. They expire when the trial ends. If you use them up and buy more, that purchase is charged immediately and is non-refundable.
• Add-ons are not part of the trial. Rapid and any other add-on are charged on sign-up (Section 6.1).
• Automatic conversion. Unless you cancel before the trial ends, it converts to a paid subscription at the price shown at sign-up, and your payment method is charged for a full billing period, not prorated or reduced for the trial.
• No reminder emails. We do not send trial reminder or expiry emails, except where the law requires one. The trial end date and first charge date shown at sign-up and on the Billing page are your notice. Tracking that date is your responsibility.
• Cancelling during the trial is free, takes effect the moment you confirm it on the Billing page, and is the only way to avoid the conversion charge.
• One Trial Per User and Per Device. Trials are limited to one per person, household, payment method and device (Section 8.6).
• Trial Data: Inclusion in Matching Corpus. Content uploaded during a trial joins the anonymised matching corpus (Section 5.4). That is the consideration for the no-cost period.
• Trial Data: Non-Deletable. Submissions, checks and courses created during a trial cannot be deleted by you, by support or by closing the account, and a trial account that still holds such content cannot itself be deleted by self-service (Section 6.3); a trial may instead be cancelled and kept as a free account at no charge. Converting to a paid base plan does not make that content deletable. Only Rapid does.

BY STARTING A FREE TRIAL YOU AGREE TO: (A) AN AUTOMATIC CHARGE FOR A FULL BILLING PERIOD WHEN THE TRIAL ENDS UNLESS YOU CANCEL FIRST; (B) YOUR PAYMENT METHOD BEING KEPT ON FILE FOR THE TRIAL; (C) YOUR UPLOADED CONTENT JOINING THE ANONYMISED MATCHING CORPUS; AND (D) THAT CONTENT BEING NON-DELETABLE UNLESS YOU ACTIVATE RAPID. A CHARGE THAT FOLLOWS A TRIAL YOU DID NOT CANCEL IS NOT REFUNDABLE.

10. Cancellation

You may cancel your subscription yourself from the billing page of your dashboard, signed in to your account, at any time. You may cancel your trial at any time before it ends from the billing page of your dashboard, free of charge. The Billing page is the only way to cancel: requests sent by email, the contact form, the chat or any other channel are not processed and do not cancel anything. Cancelling stops future charges only. A paid subscription stays active until the end of the period you have paid for and is not refunded for the rest of that period. Rapid is cancelled as Section 6.4 describes. One-time purchases cannot be cancelled. Team members cannot cancel; only the account holder can. Cancelling does not delete anything. Whether the account itself can be deleted is governed by Section 6.3: an account that holds no submissions, or that holds an active Rapid add-on, can be deleted from the dashboard, while an account on a non-Rapid tier that holds submissions cannot be deleted, through self-service or by contacting us.

11. Refunds

11.1. All sales are final

Except where the law of your country or state requires otherwise (Section 21.1), every payment is final and non-refundable: subscriptions, renewals, trial conversions, add-ons including Rapid, check packs, upgrades, one-time purchases and unlock offers. We do not give refunds, credits or pro-rata adjustments, including for accidental or mistaken purchases, a subscription you forgot to cancel, a trial that converted, not using the Service, dissatisfaction, results you did not expect, technical problems, a change of mind, a change of circumstances, or any other reason. The Refund Policy explains why: when your quota is made available, most of the payment is committed straight away to the search, AI and infrastructure providers that run your checks.

11.2. Once a check has run, nothing is refundable

A check (also called a scan) is consumed the moment it is started, through any interface: the dashboard, Quick Check, the API, the command line tools, the MCP servers, or an LMS or other integration. Starting it commits our processing and third-party costs immediately and delivers results that cannot be handed back. An account that has started one or more checks is therefore not eligible for a refund of any kind, of the whole amount paid, not just the part used. This applies however many checks remain, however soon you ask, whoever on the account started the check, whatever balance it drew on, whether it finished, failed, was stopped or found nothing, and whether the content or account was later deleted.

11.3. Accounts that cannot be refunded in any case

Upgrades from a free account and purchases made on student accounts are not refundable. The Service is built for educators and organisations reviewing others' work.

11.4. Charges made in error

If you believe a charge was made in error, for example a duplicate charge, report it in writing by post to the address in Section 22 before disputing it with your bank or card issuer, and we will correct a genuine error. Messages about charges sent through the contact form or chat are not processed. Nothing in these Terms removes a right you have under the law or your card issuer's rules to dispute a charge.

11.5. Chargebacks and payment disputes

If you dispute a charge that was properly made under these Terms: (a) we may suspend the account while the dispute is open and close it under Section 12; (b) we may give the card issuer these Terms, your sign-up, consent, usage and device records, and your correspondence, to contest it; and (c) if the dispute is decided for us or withdrawn, the amount stays owed and, to the extent the law allows, we may recover it together with any dispute fee charged to us and our reasonable collection costs. A dispute based on a false statement, such as claiming a charge was unauthorised or that the Service was not provided when it was, is fraud, and we may report it to the processor's fraud prevention network and, where appropriate, to the authorities.

12. Suspension, Closure and Enforcement

12.1. When we may act

We may suspend, restrict or close your account, revoke API keys, and block your access immediately, without notice and without refund, if we reasonably believe that you or someone using your account has: breached these Terms or any Codequiry policy; acted fraudulently, abusively or unlawfully; tried to copy, extract or reverse engineer the Service; used it competitively; submitted prohibited content; shared credentials; created multiple accounts or evaded a block; disputed a properly made charge; failed to pay; given false information; harassed or threatened our staff or anyone else; exposed us or other users to legal, security or reputational risk; or is subject to sanctions. We are not required to give reasons, evidence or an appeal before acting, except where the law gives you a right to an explanation or to human review of an automated decision. Separately, we may end any subscription for any reason by notice; it then does not renew, access continues to the end of the paid period, and nothing more is charged.

12.2. What happens on suspension or closure

Your rights to use the Service end, you must stop using it, all fees owed stay due, no refund is given for any unused period or allowance, and data is retained or deleted as Sections 5.4, 6.3 and 12.3 and the Privacy Policy provide. We may also pursue any remedy the law allows, including injunctions, damages, recovery of our reasonable legal and enforcement costs where the law permits, and reports to law enforcement, regulators, payment networks and, where reasonably necessary to protect them, institutions or people affected.

12.3. Permanent consequences of an enforcement closure

When we close an account for a breach, non-payment, fraud or abuse, or on any ground in Section 12.1:

• Permanent registration block. The email addresses, IP addresses, device and browser signatures and payment-instrument identifiers linked to the account are added to a permanent block list, and new sign-ups that match them are refused. Trying to get around the block, with new emails, devices, VPNs, proxies or prepaid cards, is a further breach and may be treated as fraud.
• Code stays in the corpus. Code and documents submitted while the account was active remain in the matching corpus, with their fingerprints and features, and are matched against future submissions, including from any new account, under the licence in Section 5.3, subject to the statutory rights preserved in Section 6.3.
• Fraud-network reporting. We may report the account's device, payment and other signals to our payment processor's fraud prevention network (including Stripe Radar) and to other fraud prevention services, which may affect your ability to pay other merchants.
• Balances. Unpaid amounts are not forgiven. We may refer them to collection, report them to your card issuer or bank, and list the account with chargeback prevention services.
• Compliance record. A record of the enforcement event (reason, time, IP, location, device signature and case reference) is kept indefinitely for fraud prevention, legal and regulatory purposes, regardless of any later deletion request.
• No appeal. There is no appeal process, and we need not disclose the evidence we relied on, except where the law gives you a right to an explanation or to human review.

13. Support

Codequiry operates an in-app support ticket system: you reach us through the contact form on the Site, which files a ticket with our team and is limited to two messages per person per week, and, where your plan or the page you are on offers it, through an in-app or on-site help desk. The help desk may answer first with an AI assistant, which can be wrong; it may hand the conversation to a person. We answer on a commercially reasonable efforts basis. That practice creates no contractual service level, no uptime commitment, no response or resolution time, and no entitlement to support in any particular channel or at all, unless a separate agreement signed by CQC says otherwise. Uptime figures and response targets we publish are goals, not commitments, and no service credits are given. Your only remedy for an outage or performance problem is that we try again to perform the affected service where reasonably practicable. We may change or withdraw any support channel. Support conversations, including chats, emails and calls, may be recorded, stored and reviewed for quality, security, training and legal purposes, and used to improve our support systems, including the AI assistant.

Support cannot grant what these Terms withhold. No person and no AI assistant at Codequiry can change these Terms, and nothing said in support, chat, email or sales conversations does so. In particular, support cannot delete submitted content, cannot delete an account that holds submissions on a non-Rapid tier (Section 6.3), cannot restore content or an account once deleted, and cannot issue a refund or credit that Section 11 excludes. Refund requests, cancellations, data protection requests, reports of a charge made in error, statements of withdrawal under Section 21.9 and legal notices are not accepted through support; use the routes in Section 22.

14. Privacy, Student Data and Children

14.1. Privacy

Our Privacy Policy explains what personal data we collect, why, who we share it with, how long we keep it and how to exercise your rights. You can download your data and manage cookie and marketing choices from your Privacy Settings. Our Cookie Policy explains our cookies; non-essential cookies are used only with your consent where the law requires it. We keep personal data for as long as we need it to provide the Service or as the law requires, except that Submitted Code, and the fingerprints and features derived from it, are retained on the separate basis set out in Sections 5.4 and 6.3, which is indefinite on a non-Rapid tier and is not shortened by this paragraph. We may disclose information about you or your account where we believe in good faith that the law, a court order or a valid request from an authority requires it, or that it is needed to protect our rights, property or safety, our users or the public, or to investigate fraud or a breach of these Terms.

14.2. Roles under data protection law

When we process personal data contained in Submitted Code to produce results for your account, we act as your processor and you are the controller, responsible for giving notices to and obtaining any consent from the people concerned. We act as an independent controller for account, billing, security and support data, and for the uses of Submitted Code that Section 5.3 describes for our own purposes, such as keeping the matching corpus and improving our models. On request we will enter into a data processing agreement with appropriate transfer safeguards (such as the EU Standard Contractual Clauses and the UK Addendum), and we will help with data subject requests about data we process for you and notify personal data breaches as the law requires. If someone whose personal data is in Submitted Code, such as a student or a job candidate, contacts us about it, we may refer them to you as the controller and need not respond to them directly, except where the law requires us to.

14.3. Student education records (FERPA)

Where Submitted Code contains personal information from student education records protected by the U.S. Family Educational Rights and Privacy Act, we act as a "school official" with a legitimate educational interest. We use that information only to provide the Service to the institution or instructor that submitted it, which includes the matching described in Section 5.4, never for advertising to students, and we disclose it only as these Terms permit, as the law requires, or to service providers bound to protect it.

14.4. Children under 13

The Service is not directed at children, and accounts must be created by adults. A school, district or teacher that submits work from a child under 13 is responsible for obtaining verifiable parental consent before doing so, as the U.S. Children's Online Privacy Protection Act requires, giving parents these Terms and the Privacy Policy, keeping the consents and showing them to us on request. If you create accounts or submit work for students, you confirm you are authorised by the school or district, or are the student's parent. If we learn we collected personal information from a child under 13 without that consent, we will delete it as quickly as possible.

15. Intellectual Property

15.1. Ours

Apart from your Submitted Code, all rights in the Service, the Site, our software, models, databases, reports, designs, text, logos and the Codequiry name and marks belong to CQC or its licensors and are protected by the laws of India, the United States and international treaties. These Terms give you no right in them except the licence in Section 3. You may not use our name or marks without our written permission, including in domain names, metadata or advertising. If you send us suggestions or feedback, we may use them without restriction or payment.

15.2. Copyright complaints

We remove infringing material where the law requires and close the accounts of repeat infringers. To report material on the Service that you believe infringes your copyright, send a written notice by post to the address in Section 22 containing: your physical or electronic signature; the copyrighted work; the material you say infringes it and where to find it; your address, telephone number and email; a statement that you believe in good faith the use is not authorised by the owner, its agent or the law; and a statement, under penalty of perjury, that the notice is accurate and that you are the owner or authorised to act for the owner (17 U.S.C. 512(c)). A false notice can make you liable for our damages, costs and legal fees (17 U.S.C. 512(f)). A similarity result is not proof of infringement, and we do not take part in disputes between users or between users and others.

16. Disclaimers

THE SERVICE AND ALL RESULTS ARE PROVIDED "AS IS" AND "AS AVAILABLE". TO THE FULLEST EXTENT THE LAW ALLOWS, WE AND OUR SUPPLIERS DISCLAIM ALL WARRANTIES AND CONDITIONS, EXPRESS, IMPLIED OR STATUTORY, INCLUDING MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT AND ACCURACY. WE DO NOT PROMISE THAT THE SERVICE WILL MEET YOUR NEEDS, BE UNINTERRUPTED, SECURE OR ERROR-FREE, DETECT EVERY CASE OF COPYING OR AI USE, OR THAT ANY RESULT IS CORRECT OR COMPLETE. WE TAKE REASONABLE MEASURES TO PROTECT DATA, BUT NO SYSTEM IS COMPLETELY SECURE AND WE DO NOT GUARANTEE THAT IT CANNOT BE ACCESSED WITHOUT AUTHORISATION. YOU ARE RESPONSIBLE FOR YOUR OWN SYSTEMS AND FOR KEEPING YOUR OWN COPIES OF ANYTHING YOU SUBMIT. WE ARE NOT RESPONSIBLE FOR THIRD-PARTY SITES, SERVICES OR CONTENT LINKED FROM OR COMPARED BY THE SERVICE, OR FOR DISPUTES BETWEEN YOU AND OTHER USERS. WHERE THE LAW DOES NOT ALLOW A WARRANTY TO BE EXCLUDED, IT IS LIMITED TO 90 DAYS FROM FIRST USE.

17. Limitation of Liability

TO THE FULLEST EXTENT THE LAW ALLOWS: (A) NEITHER CQC NOR ITS AFFILIATES, PAYMENT AGENT, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AGENTS, LICENSORS OR SUPPLIERS (THE "CODEQUIRY PARTIES") ARE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, GOODWILL OR OPPORTUNITY, OR BUSINESS INTERRUPTION; (B) THE CODEQUIRY PARTIES ARE NOT LIABLE FOR ANY LOSS ARISING FROM DECISIONS TAKEN ON THE BASIS OF RESULTS, INCLUDING ACADEMIC, DISCIPLINARY, EMPLOYMENT OR LEGAL CONSEQUENCES, FROM FALSE POSITIVES OR NEGATIVES, FROM OUTAGES, FROM UNAUTHORISED USE OF YOUR ACCOUNT, FROM THIRD-PARTY SERVICES, FROM SUSPENSION OR CLOSURE UNDER SECTION 12, OR FROM YOUR BREACH OF THESE TERMS; AND (C) THE TOTAL LIABILITY OF ALL CODEQUIRY PARTIES FOR ALL CLAIMS TOGETHER, HOWEVER ARISING, IS LIMITED TO THE GREATER OF THE AMOUNT YOU PAID US FOR THE SERVICE IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE FIRST CLAIM, OR US $100. THESE LIMITS APPLY WHATEVER THE LEGAL THEORY, EVEN IF WE WERE TOLD THE LOSS WAS POSSIBLE, AND EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE. THEY ARE PART OF THE BASIS OF OUR PRICES. THEY DO NOT LIMIT LIABILITY FOR FRAUD, WILFUL MISCONDUCT, OR DEATH OR PERSONAL INJURY CAUSED BY NEGLIGENCE, OR ANY OTHER LIABILITY THE LAW DOES NOT ALLOW TO BE LIMITED.

Claims about the work of any individual at Codequiry must be brought against CQC, not the individual, except for that individual's fraud or wilful misconduct. Nothing in these Terms stops you from reporting a matter to a government or regulatory authority.

18. Your Indemnity

To the extent the law allows, you will defend, indemnify and hold harmless the Codequiry Parties against every third-party claim, and the resulting losses, damages, fines, settlements and costs (including reasonable legal fees), arising from: your Submitted Code; your breach of these Terms or of law; your infringement of anyone's rights; use of your account or keys; any decision you take, or communication you make, based on a result, including claims by students, parents, staff, candidates or institutions; your failure to obtain a required consent; and any chargeback on a charge properly made under these Terms. This does not apply to the extent a claim is caused by a Codequiry Party's own breach, negligence or wilful misconduct. We may take control of the defence at your cost, you will cooperate, and you will not settle a claim without our written consent.

We are not a witness for you. We do not provide expert opinions, testimony, declarations or affidavits about results except under a separate written agreement signed by CQC. If we receive a subpoena, court order or other legal request, or are drawn into any proceeding, because of how you used the Service or a decision you took on a result, including disciplinary, academic, employment and court proceedings, you will pay our reasonable costs of responding, including legal fees, to the extent the law allows.

19. Disputes, Governing Law and Arbitration

PLEASE READ THIS SECTION CAREFULLY. IT REQUIRES DISPUTES TO BE RESOLVED BY INDIVIDUAL ARBITRATION AND WAIVES CLASS ACTIONS AND JURY TRIALS.

19.1. Governing law and courts

These Terms, and any dispute about them or the Service, are governed by the laws of India, without regard to conflict of laws rules or the UN Convention on Contracts for the International Sale of Goods. Where a court is permitted under this Section, including for interim relief, the courts at Indore, Madhya Pradesh, India have exclusive jurisdiction. This does not take away any mandatory consumer protection of the country or state where you habitually live: if that law entitles you to bring a claim in a local court or forum, you may do so.

19.2. Notice first

Before starting arbitration, a party must send the other a written Notice of Dispute describing the claim and the relief sought. Notices to us go by post to the address in Section 22. If the dispute is not resolved within 30 days of receipt, either party may start arbitration. Settlement offers are not disclosed to the arbitrator until the award is decided.

19.3. Arbitration

Any dispute arising from or relating to these Terms, the Service or your relationship with us, whatever the legal theory, is resolved by final and binding individual arbitration under the Arbitration and Conciliation Act, 1996 (India), before a single neutral arbitrator appointed by agreement within 30 days of a demand or otherwise under that Act. The seat is Indore, India; the language is English; the award is reasoned and in writing and may be enforced in any competent court, including under the New York Convention. Hearings are held by video conference unless the parties agree otherwise, and a claim under US $10,000 may, at the claimant's choice, be decided on written submissions alone, so no one has to travel to be heard. Each party bears its own costs and an equal share of the arbitrator's fees, unless the arbitrator reallocates them for a frivolous claim or defence, or consumer law requires us to bear more. If the arbitrator awards you more than our last written settlement offer, we will pay you the greater of that award or US $2,500. Claims must be brought within the limitation period under the Limitation Act, 1963 (India). Proceedings are confidential, except as needed to enforce an award or seek court relief, or to report to an authority. The arbitrator may award any individual remedy a court could, but only for the individual claimant.

19.4. No class actions, no jury

CLAIMS MAY BE BROUGHT ONLY ON AN INDIVIDUAL BASIS, NOT AS A PLAINTIFF OR MEMBER IN ANY CLASS, COLLECTIVE, CONSOLIDATED, MASS OR REPRESENTATIVE PROCEEDING, AND NO ARBITRATION MAY BE CONSOLIDATED WITH ANOTHER. IF THIS CLASS WAIVER IS FOUND UNENFORCEABLE, THE ARBITRATION AGREEMENT (BUT NOT THE REST OF THESE TERMS) IS VOID AND THE DISPUTE WILL BE DECIDED IN COURT. TO THE FULLEST EXTENT THE LAW ALLOWS, YOU AND WE EACH WAIVE ANY RIGHT TO A JURY TRIAL.

19.5. Exceptions

Either party may: bring an individual claim in a small claims court or consumer forum that has jurisdiction, for as long as it stays there; seek emergency or interim relief from a court to preserve the position pending arbitration; and bring claims for infringement or misappropriation of intellectual property or trade secrets, unauthorised access to computer systems, or defamation in court. Nothing in these Terms limits criminal prosecution or regulatory action by any authority, our cooperation with law enforcement and regulators, or our right to report suspected crime, fraud or abuse. A change to this Section does not apply to a dispute for which a Notice of Dispute was sent before the change took effect. This Section survives the end of these Terms.

20. Changes to These Terms

We may update these Terms. For a material change we will post the new version on the Site and may also email the address on your account; keeping that address current is your responsibility, and an email sent to it is effective notice. Changes take effect for new users when posted, and for existing users 30 days after we post or email notice, whichever is first. Continuing to use the Service after a change takes effect means you accept it. If you do not accept a change, cancel under Section 10 before it takes effect.

21. General

21.1. Rights the law does not let us remove

Several provisions of these Terms are written in absolute terms, including the refund rules in Section 11, the disclaimers in Section 16 and the limits in Section 17. Each applies only to the fullest extent the law permits. None of them is intended to, or shall be read to, exclude or limit: (a) any right or remedy that the law of your country or state makes non-waivable, including a statutory right of withdrawal or cancellation for consumers; (b) liability for fraud or wilful misconduct; (c) liability for death or personal injury caused by negligence; or (d) any right you have under data protection law. Where a provision would go further than the law allows, it is reduced to the most the law allows and the rest of it still applies. This paragraph controls over anything to the contrary in these Terms.

21.2. Severability and waiver

If a court or arbitrator finds any provision unenforceable, it is modified to the minimum extent needed to make it enforceable, or if that is not possible severed, and the rest of these Terms continue. Our failure or delay in enforcing a provision is not a waiver; a waiver counts only if it is in writing and signed by CQC. Our rights and remedies are cumulative.

21.3. Entire agreement and order of precedence

These Terms, with the policies and checkout terms they incorporate, are the entire agreement between you and us about the Service, and replace all earlier understandings. You have not relied on any statement not set out in them. Terms in your purchase orders or other documents do not apply. If you and CQC have signed a separate agreement covering the Service, such as an order form or data processing agreement, it controls where it conflicts with these Terms. Otherwise, these Terms control over any other Codequiry document, page, email or statement. These Terms are not interpreted against us because we wrote them. Headings are for convenience; "including" means "including without limitation"; "writing" includes electronic communications; and "days" means calendar days.

21.4. Assignment

You may not assign or transfer these Terms or your account without our written consent; any attempt to do so is void. We may assign or transfer these Terms, and your account and data, including in a merger, acquisition, reorganisation or sale of assets.

21.5. Notices and electronic communications

You agree to receive notices, disclosures and agreements electronically, and that they satisfy any requirement for a writing. We may give you notice by email to your account address, in the Service, or on the Site; email notice is effective when sent unless we learn it failed. Legal notices to us, including a Notice of Dispute, must be sent by certified mail with return receipt or by tracked courier to the address in Section 22, and are effective on receipt. Legal notices sent through the contact form, chat or email are not accepted. This Section does not permit service of legal process by email.

21.6. Export controls and sanctions

You must comply with all export control and sanctions laws that apply to your use of the Service. You must not use it for the development of weapons of mass destruction, must not make it or its technical data available to a sanctioned country, person or entity, and must tell us at once if you become subject to sanctions. We may block or close access where needed to comply with these laws, without refund, and you will indemnify us for any loss caused by your breach of them.

21.7. Force majeure

We are not liable for any failure or delay caused by events beyond our reasonable control, including natural disasters, war, terrorism, unrest, government action, labour disputes, epidemics, power or internet failures, cyberattacks and failures of our providers. We will use reasonable efforts to resume performance.

21.8. Relationship, language and survival

You and we are independent parties; these Terms create no partnership, agency, employment, franchise or fiduciary relationship, and give neither party authority to bind the other. The Service is a technology tool, not legal, academic or other professional advice. These Terms are written in English, and the English version controls over any translation. Every provision that by its nature should survive the end of these Terms or your account survives, including Sections 1.4, 4, 5, 6.2, 6.3, 7, 8.2, 11, 12, 15, 16, 17, 18, 19 and 21.

21.9. If EU, EEA or UK consumer law applies anyway

The Service is not offered in the EU, the EEA or the UK (Section 1.4). If, despite that, you are a consumer living there and that law applies to your contract with us, you may have a right to withdraw from a contract made online within 14 days without giving a reason. If you start using a paid subscription within that period, you ask for the Service to begin immediately, and if you then withdraw within the 14 days you pay for the service provided up to the time you told us, with checks already started counting as service provided. To withdraw, send a clear written statement by post to the address in Section 22. You keep your statutory rights regarding digital content and services that do not conform to the contract, and you may bring proceedings in the courts of the country where you live. We do not take part in proceedings before a consumer dispute resolution body.

21.10. Our records

Our records of your account, including sign-ups, consents and acceptances of these Terms, checks started, sign-ins, device signatures, IP addresses, payments and messages, are evidence of what happened on it, and are treated as accurate unless you show they are wrong. You consent to our keeping and relying on them for that purpose, including in an arbitration, a court or a payment dispute.

22. Contact

CQC Pvt. Ltd., the party to these Terms
c/o Codequiry, LLC, 18911 Hardy Oak Blvd, Suite 255, San Antonio, TX 78258, USA

• Billing, plan changes and cancellation: the Billing page in your dashboard.
• Questions, sales, upgrades and bug reports: the contact page.
• Data protection requests: your Privacy Settings, or by post to the address above.
• Charges made in error, statements of withdrawal, copyright notices and legal notices: by post to the address above (Section 21.5).

California residents may report complaints to the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs, in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210 or (916) 445-1254.