Legal / Billing
Refund Policy
Last updated October 9, 2026
All purchases on Codequiry are final. This page explains why, and what can't be refunded.
In short
- All purchases are final.
- No refund once a check has run.
- Cancelling during a trial is free.
- Cancel a trial from the Billing page.
1Where your payment goes
The moment you pay, whether a trial ends, a plan starts or you top up, your whole quota is unlocked and we pay the services that run your checks. Those payments can't be taken back, so we can't refund yours.
Why we show this. We get a lot of refund requests after trials end, so here is roughly where a payment goes, and why it can't be given back once your plan has started.
Your payment
Whatever plan you're on, your whole quota unlocks straight away.
Providers we pay
~79%- Google search APIOpen web
- Bing searchSecond web index
- Baidu searchChinese-language sites
- GitHub APIRepos and gists
- Stack Overflow APIAnswers and snippets
- Scraper APIsFetch matched pages
- AI modelsAI detection
- Hexagram engineToken costs
Card processing
~4%2.9% + 30¢, to the card processor
Everything else
~17%Server hosting, taxes, other fees and profit
Figure 1. Approximate split of a payment. Shares vary by plan, and not every plan makes a profit: on some, hosting, taxes and fees take more than what's left over, and we take a loss to keep the plan affordable.
About four-fifths of every payment goes to those providers the moment your plan starts, and they don't give it back. That is why refunds aren't possible on Codequiry.
2What can't be refunded
Every purchase is final, because setup and checking costs start the moment your account is active. Before you buy, watch the platform videos or read the documentation.
A check has run
Once any check has run on your account, nothing on it can be refunded. A check uses paid resources the moment it starts, and its results can't be handed back. This covers the whole amount you paid, not just the checks you used. It applies however many checks you have left, however soon after buying you ask, and whether the check finished, failed, found nothing or gave results you didn't expect.
It doesn't matter where the check was started: the dashboard, Quick Check, the API, the CLI, the MCP servers or an LMS integration. See Section 7.3.1 of the Terms of Service.
A trial you didn't cancel
If you don't cancel during your 2-day trial, the charge that follows can't be refunded. When the trial ends, the plan's full quota unlocks straight away (why). To cancel, use the Billing page in your dashboard. That is the only place a trial or subscription can be cancelled.
Upgrading from a free account
Upgrades from a free account can't be refunded. You've already used Codequiry before deciding to pay.
Student accounts
Student accounts can't be refunded. Codequiry is built for educators checking their students' work, not for students testing their own work against detection.
3If you didn't cancel your trial
By the time you ask for a refund, the money has already been spent on your checks. Here is what happens when a trial ends.
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Your plan starts and the full quota unlocks
The whole month of checks and HyperScans lands on your account at once, not a little at a time.
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We pay the providers for it, in the same moment
That quota is bought from the search and AI services shown above. They don't give it back, whether you use it or not.
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Before the trial ends, cancelling is free
Cancel from the Billing page in your dashboard at any time during the trial and you're never charged.